Nurse aide registration and certification activities are conducted by the NFA Licensing Branch and include approval and monitoring of nurse aide training and competency evaluation programs (NATCEP) and issuance and continuance of nurse aide registrations, including oversight of nurse aide testing development and administration.
A renewal mailer is typically sent to you three months prior to the expiration date listed on your nurse aide certificate. If you did not receive the renewal forms or if your certificate has expired, you need to keep calling the CNA registry at 512-438-2050 and speak with a representative. If you have the option of leaving a message make sure you give your full name, phone number, and reason for calling so that someone may contact you.